www.wecu.com Where Members Come First
InfoGuy Help Service Can't find it? Ask InfoGuy!
 

Fraud Alerts

If you have responded to a fraudulent e-mail, telephone call, or other scam, please call WECU immediately at 676-1168 or 800-682-6075 after hours. We recommend that your cards be reissued with different numbers. If personal information has been stolen, a new account can be opened with the security of a password.

For general tips regarding how to avoid online phishing scams, click here

For information regarding current scams that we are aware of, please choose from the following list:

 
Date Added Apparent Sender Subject Matter Contact Method
2008-08-04 WECU Card Information Automated telephone message
2008-07-17 CO-OP Network Cardholder Information Email
2008-06-11 Internal Revenue Service (IRS) Economic Stimulus Checks Email
2008-05-23 Service@Visa.com card activation email
2008-03-19 IRS Rebate Checks Email or Phone
2008-03-11 Various credit unions Notice to All Members! email
2008-02-27 National Credit Union Administration Important Notification Regarding your Credit Union Profile email
2008-02-12 'Teacher of the Year' Committee Nomination for Teacher of the Year Phone
2008-02-08 Unknown sender complaints about the recipients company/department Email
2007-11-28 PayPal PayPal Security email
Older Certegy Check Services Data Breach Information Compromise Letter
Older CO-OP Network Debit/Credit Card Verification e-mail
Older Corporate Accounting Client Refund Division RE: Escheated Funds postal mail
Older County/City Courthouse Missed Jury Duty/Court Hearing telephone
Older CUNA Personal Information Request e-mail
Older CUNA CUNA Alert: Irregular Check Card Activity email
Older E-Bay PIN Number Verification e-mail
Older Health Department or IRS Unclaimed Monies telephone
Older IRS Tax Refund e-mail
Older IT Support Team Online Access e-mail
Older School Employees Credit Union SECUWA Security email
Older Visa Security Account Verification E-Mail
Older WECU Low-Rate VISA Offer telephone
Older WECU Account Verification e-mail
Older WECU Service Termination Notice e-mail

Apparent Sender: WECU
Contact Method: Automated telephone message
Subject Matter: Card Information
The Scam:

The fraud incident is a telephone scam currently affecting the states of Texas and Oregon. The incident began with random calls in which an automated message would play stating that “your debit card from (financial institution name) was suspended due to suspicious fraud activity.”  The cardholder was then instructed to call a phone number and provide their card number, PIN, and expiration date. 

What To Do: Do not give out your card or personal information on the phone.  WECU already has your information on file and would not need to confirm your card number or expiration and we will never ask for your PIN. 
back to top


 

Apparent Sender: CO-OP Network
Contact Method: Email
Subject Matter: Cardholder Information
The Scam:

In this e-mail scam, the sender claims to be a representative of the CO-OP Network asking for cardholder information.  The email is fraudulent; CO-OP Network never contacts credit union members directly and never requests personal account information. The email should be considered a deceitful attempt to obtain cardholder information with the intent of committing fraudulent activity against your accounts.

What To Do: Do not reply to the e-mail or click on any provided links. Delete the email from your inbox.

CO-OP Financial Services has traced the site and taken the necessary steps to immediately shut it down. If confidential information has been provided, please contact WECU so that we may take the appropriate necessary steps to prevent fraud.
back to top


 

Apparent Sender: Internal Revenue Service (IRS)
Contact Method: Email
Subject Matter: Economic Stimulus Checks
The Scam:

Don't fall for economic stimulus scam

MADISON, Wis. (6/11/08)--Be on the lookout for an e-mail from the Internal Revenue Service (IRS) encouraging you to submit a form to make sure you get your economic stimulus check. Why? The e-mail is not from the IRS, and if you click on the link, it's likely you'll be the victim of a scam, according to the Credit Union National Association's (CUNA's) center for personal finance.

Susan Tiffany, CUNA's director of adult education, warns recipients to report the crime and then hit the delete key. "It's a very convincing-looking scam that's sure to trip up many folks who fear missing out on their stimulus check," says Tiffany.

The e-mail Tiffany received urges the reader to click on a link in the e-mail, fill out a form, and submit the form before June 10 for a speedy refund. The end of the message acknowledges that you may have received the e-mail in your spam folder "because of the large amount of e-mails we are sending out or because of the restrictions implemented by your ISP (Internet service provider)."

Don't fall for that line, either. The message is a ploy to redirect you to the crook's website to capture your personal information and commit fraud.

What To Do: Do not reply to the e-mail or click on any provided links. Delete the email from your inbox.
back to top


 

Apparent Sender: Service@Visa.com
Contact Method: email
Subject Matter: card activation
The Scam: In this e-mail scam, the sender claims to be a representative of Service@Visa.com.  The email states that the recipient must activate their cards within 48hrs or the card will be suspended. This is an example of an electronic phishing scam.
What To Do: Do not reply to the e-mail or click on any provided links. Delete the email from your inbox.
back to top


 

Apparent Sender: IRS
Contact Method: Email or Phone
Subject Matter: Rebate Checks
The Scam: The Internal Revenue Service today warned taxpayers to beware of several current e-mail and telephone scams that use the IRS name as a lure. The IRS expects such scams to continue through the end of tax return filing season and beyond.

The IRS cautioned taxpayers to be on the lookout for scams involving proposed advance payment checks. Although the government has not yet enacted an economic stimulus package in which the IRS would provide advance payments, known informally as rebates to many Americans, a scam which uses the proposed rebates as bait has already cropped up.

The goal of the scams is to trick people into revealing personal and financial information, such as Social Security, bank account or credit card numbers, which the scammers can use to commit identity theft.

Typically, identity thieves use a victim’s personal and financial data to empty the victim’s financial accounts, run up charges on the victim’s existing credit cards, apply for new loans, credit cards, services or benefits in the victim’s name, file fraudulent tax returns or even commit crimes. Most of these fraudulent activities can be committed electronically from a remote location, including overseas. Committing these activities in cyberspace allows scamsters to act quickly and cover their tracks before the victim becomes aware of the theft.

People whose identities have been stolen can spend months or years — and their hard-earned money — cleaning up the mess thieves have made of their reputations and credit records. In the meantime, victims may lose job opportunities, may be refused loans, education, housing or cars, or even get arrested for crimes they didn't commit.

 For more information, visit http://www.irs.gov/newsroom/article/0,,id=178061,00.html.

What To Do:

Anyone wishing to access the IRS Web site should initiate contact by typing the IRS.gov address into their Internet address window, rather than clicking on a link in an e-mail or opening an attachment.

Those who have received a questionable e-mail claiming to come from the IRS may forward it to a mailbox the IRS has established to receive such e-mails, phishing@irs.gov, using instructions contained in an article titled “How to Protect Yourself from Suspicious E-Mails or Phishing Schemes.” Following the instructions will help the IRS track the suspicious e-mail to its origins and shut down the scam. Find the article by visiting IRS.gov and entering the words “suspicious e-mails” into the search box in the upper right corner of the front page.

Those who have received a questionable telephone call that claims to come from the IRS may also use the phishing@irs.gov mailbox to notify the IRS of the scam.  

back to top


 

Apparent Sender: Various credit unions
Contact Method: email
Subject Matter: Notice to All Members!
The Scam: The fraudsters' e-mail starts by suggesting that you can help the government fight terrorism and related money laundering by verifying your personal information. Then, they attempt to lead consumers to a counterfeit Web site designed to trick recipients into divulging financial data, such as credit card numbers, account user names, passwords and Social Security numbers.  
Example Communication:

Notice to All Members!

Valued Member,

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all Credit Unions to obtain, verify, and record information that identifies each person who has an account, including investors in transactions for which we act as advisor.

What this means for you:

If you are a member of (insert Credit Union name) please provide your name, social security number, address, and date of birth, financial information and/or other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.

Please follow the link below to continue: (Link has been removed for your protection)

We appreciate your cooperation with this. Thank you.

Sincerely,

What To Do:

Detecting a fraudulent e-mail can be difficult. Here are a few things to keep in mind:

Be suspicious of any e-mail with urgent requests for personal financial information.
Don't use the links in such an e-mail.
Phisher e-mails are typically NOT personalized.

Do not reply to the e-mail or click on any provided links. Delete the email from your inbox.

back to top


 

Apparent Sender: National Credit Union Administration
Contact Method: email
Subject Matter: Important Notification Regarding your Credit Union Profile
The Scam: In this e-mail scam, the sender claims to be a representative of the NCUA (which actually stands for National Credit Union Association not 'Administration'). The recipient is directed to click on a link and then to "confirm" their banking details. This is an example of an electronic phishing scam.
Example Communication:

Dear Credit Union member,

You have received this email because you or someone had used your account from different locations. For security purpose, we are required to open an investigation into this matter.  In order to safeguard your account, we require that you confirm your online banking details.  The help speeed up to this process, please access the following link so we can complete the verification of your Federal Credit Union Online Banking Account registration information. 
https://www.ncua.gov/administration/auth/Authorize?

If we do no receive the appropriate account verification within 48 hours, then we will assume this Federal Credit Union account is fraudulent and will be suspended.  The purpose of this verification is to ensure that your bank account has not been fraudulently used and to combat the fraud from our community.  We appreciate your support and understanding and thank you for your prompt attention to this matter. 

Thank you,

NCUA® Security Department.

What To Do: Do not reply to the e-mail or click on any provided links. Delete the email from your inbox.
back to top


 

Apparent Sender: 'Teacher of the Year' Committee
Contact Method: Phone
Subject Matter: Nomination for Teacher of the Year
The Scam: Phishing is a type of deception designed to steal your valuable personal data, such as credit card numbers, passwords, account data, or other information. In efforts to scam another group of individuals, phishers are targeting nominees for “Teacher of the Year.”  In this scam attempt, recipients are notified by mail that they have been nominated by a former student as “teacher of the year.” The letter advises them to call and verify their phone number/fax number, name, and age. During the call, people are asked whether they have a Home Equity Line of Credit. As noted in previous risk alerts, Home Equity Lines of Credit have been targeted in scams involving credit unions, including those with strong security procedures.
Example Communication:

hello dear,

you have been nominated in our email and name balloting, in this year nominate your teacher of the year email balloting, which was advertised in (www.jumpy.it <http://www.jumpy.it/> ) web site engine banner, you where nominated by your old students and your email address  and your name  was  forwarded to our balloting agent, you email address will be forwarded  PROF, NADAL. for a good financial reward of USD.700,000. that is, seven hundred thousand UNITED STATE DOLLARS. on your enviable profession.

this philanthropic initiative is organised by PROF, SALAS NADAL. a man who was made  acquire education from a teacher after he lost his parent in a ghastly car crash when he was 6years old, and sadly he lost the teacher who gave him all in life,  when he made his first million US dollars, at the age of 26, since then this philanthropist have made it mandatory to give 10% of his yearly profit to teachers worldwide, via  email and name voting from old  students being a billionaire at age of 46, this organisation was initiated by PROF, NADAL  philanthropic effort since five years ago to date, please to avoid multiple claims from our winners kindly submit code number 3720/3209. to PROF, NADAL, Secretary to these email address, (notasha_444@yahoo.com)your Entire Inheritances fund has been credited in your favour through ATM card.You are therefore adviced to send your contact to MR, DAVID OFFOR,  of Summit UNIONInternational Bank Operations department,Summit International LONDON:EMAIL (davoffor@yahoo.co.uk) or mrs, MARY JOHNSON  on # +4470457707094.

for the collection of your original payment slip with your ATM card.

You will be issued with an ATM card that you can use to withdraw money in any ATM machine in any part of the world, but the maximum is Ten thousand US$10,000,00 dollars per a day.

You are therefore directed to contact MR,DAVID as directed with the following details:

1. PHONE AND FAX NUMBER,

2.YOUR FULL NAME

3. THE ADDRESS WERE YOU WANT THE ATM CARD TO BE DELIVERED.(P.O BOX NOT ACCEPTABLE) YOUR FULL RECEIVING ADDRESS.

4. YOUR AGE AND CURRENT OCCUPATION

5. CONFIRM IN ALTERNATIVE IF YOU DO HAVE A REVOLVING HOME EQUITY LINE OF CREDIT ACCOUNT FOR A POSIBLE CREDITING.

Finally you are expected to acknowledge the receipt of this mail to enable this office monitor this payment effectively.

DR, AHMED I AYUBA.         

Brampton street South west LONDON     
Remember all whiners must be claimed not latter than 25Th JAN, 2008, please note, in other to avoid unnecessary delay send complications remember to quote your reference number, and code number in all correspondence. furthermore should there be any change of address do inform our agent as soon as possible.

Best regards,

DR, AHMED AYUBA.

What To Do: This email is fradulent.  Do not reply to the e-mail or click on any provided links. Delete the email from your inbox
back to top


 

Apparent Sender: Unknown sender
Contact Method: Email
Subject Matter: complaints about the recipients company/department
The Scam:

The Bellingham Herald recently ran a short story on an alert from the Federal Bureau of Investigation.  A new e-mail scam is taking place, one that logs passwords and bank information. 

According to the Herald, 'the e-mails are intended to appear as legitimate complaints about the recipient’s company or department, according to the press release.' 

The scam involves an attachment containing a virus which logs the recipients personal information and passwords.

As always, be wary about opening email from addresses you do not recognize. Do not click on links provided in emails from unknown senders and do not give out your personal information over the phone or email. 

What To Do:

If you have received a scam e-mail, the FBI asks that you notify the Internet crime complaint center at www.ic3.gov.

back to top


 

Apparent Sender: PayPal
Contact Method: email
Subject Matter: PayPal Security
The Scam: In this e-mail scam, the sender claims to be an PayPal representative (or system). The recipient is directed to click on a link and then to "verify" their transaction information by entering their credit card number and pin number. A day or two later, the scammer is using the account number and PIN to make withdrawals at ATM's somewhere across the world! This is an example of an electronic phishing scam.
Example Communication:

Security Center
128-bit encryption

At PayPal, we want to increase your security and comfort level with every transaction. From our Buyer and Seller Protection Policies to our Verification and Reputation systems, we'll help to keep you safe.

We recently noticed an attempt to log in to your PayPal account from France, a foreign IP address and we have reason to believe that your account was used by a third party without your authorization.

If you recently accessed your account while traveling, the unusual log in attempts may have been initiated by you. Therefore, if you are the rightful account holder, click on the link below to log into your account and follow the instructions.

www_paypal_com/cgi-bin/webscr?cmd=login-run

If you choose to ignore our request, you leave us no choice but to temporarily suspend your account. If you received this notice and you are not the authorized account holder, please be aware th at it is in violation of PayPal policy to represent oneself as another PayPal user. Such action may also be in violation of local, national, and/or international law. PayPal is committed to assist law enforcement with any inquires related to attempts to misappropriate personal information with the intent to commit fraud or theft.

Information will be provided at the request of law enforcement agencies to ensure that impersonators are prosecuted to the fullest extent of the law.

Thank you for your patience as we work together to protect your account.

Sincerely,

PayPal Account Review Department
PayPal, an eBay Company

*Please do not respond to this e-mail as your reply will not be received.

What To Do: Do not reply to the e-mail or click on any provided links. Delete the email from your inbox.
back to top


 

Apparent Sender: Certegy Check Services Data Breach
Contact Method: Letter
Subject Matter: Information Compromise
The Scam:

If you recently received a letter from Certegy Check Services, Inc. stating that some of your personal information was included in a recent compromise, please be assured that this was not remotely connected to WECU or how WECU chooses to do business.  Certegy Check Services, Inc. provides check authorization services for various merchants, as well as credit/debit card authorization for casinos.

What To Do:

Please call our full-service call center if you have received one of these letters.
 
Call Center Hours
Monday - Friday, 8:00am - 6:00pm
 
Local
360.676.1168
 Toll-free
800.525.8703
 Fax
360.756.7800

back to top


 

Apparent Sender: CO-OP Network
Contact Method: e-mail
Subject Matter: Debit/Credit Card Verification
The Scam: In this e-mail scam, the sender claims to be the CO-OP Network. The recipient is asked to respond with cardholder information. This information is then used to process fraudulent transactions on the recipient's credit or debit card. This is an example of an electronic phishing scam.
What To Do: Do not reply to the e-mail or click on any provided links. Delete the email from your inbox.
back to top


 

Apparent Sender: Corporate Accounting
Contact Method: postal mail
Subject Matter: Client Refund Division RE: Escheated Funds
The Scam: This scam has shown up as regular mail, and informs the recipient that it is their "Final Notice" of unclaimed (escheated) funds. The letter contains a form asking personal and account information. There is no phone number or contact information with the letter other than a fax number to remit the form.
What To Do: This letter is a fake, and should not be replied to.
back to top


 

Apparent Sender: County/City Courthouse
Contact Method: telephone
Subject Matter: Missed Jury Duty/Court Hearing
The Scam: In this scam the recipient recieves a written or telephone notice which states that they have missed a court date and there is a warrant out for their arrest. They are asked to "reschedule" the court date on the phone, and verify their identity by responding with their SSN and other personal information. This scam scares people into handing out their personal information which can be used to open up fraudulent credit accounts. The court system will never call you asking for your full social security number and other private information.
What To Do: Hang up on the caller, or shred the letter if by mail. If you are worried that you have missed a court date, use an official telephone book to contact your local city and/or coutny court to determine if you have any pending obligations.
back to top


 

Apparent Sender: CUNA
Contact Method: e-mail
Subject Matter: Personal Information Request
The Scam: The following is an example of a fraudulent e-mail that was sent out to credit union members. Although the e-mail looks official, it is a fake. Neither WECU nor CUNA would ever ask for sensitive information through e-mail.
Example Communication:
Dear Valued Credit Union Member: We are currently upgrading our all Credit Union website in order to provide excellent value to our Members in 2005. Later this year, we'll introduce a brand new website with enhanced online features like a secure message center, and improved Alerts for all Credit Union Members. In preparation for this upgrade, we will ask you to update your personal information on file with Credit Union National Association. You will not be required to change your user or password durring this process. Between May 22nd and July 23rd 2005 you will be presented with a page asking you to update your personal information. When you see this page you must update your records. Credit Union National Association will ask for your: Name*, Mailing Address*, City*, State* Zip Code* E-mail address* Telephone #* and Other Sensitive Information* To securely update your records go to Credit Union National Association website at: http://www.cuna.org We apologize for any inconvenience and look forward to welcoming you to our new site later this year! Copyright © 2005 - Credit Union National Association, Inc.
What To Do: This e-mail is not from CUNA and should be deleted immediately upon recepit.
back to top


 

Apparent Sender: CUNA
Contact Method: email
Subject Matter: CUNA Alert: Irregular Check Card Activity
The Scam:

CUNA, (NOT CUNA Mutual Group), is being used as the subject of a phishing message targeting credit union members to collect personal account information, plastic card numbers, and passwords. CUNA is warning people who receive the e-mail not to click on the link to the fake web page, just delete the message.

This new phishing-scam attempt using the Credit Union National Association's name, informs recipients about "irregular check card activity" and advises them to call a toll-free number to get any restrictions removed. The call is a ploy to get personal account information, possibly for identity theft purposes.

As a trade association for U.S. credit unions, CUNA does not maintain any type of customer/member financial information. 

Example Communication:

Recipients received a message as a:

"CUNA Alert: Irregular Check Card Activity"

"We detected irregular activity on check card on Oct. 25/2007. For your protection, you must reactivate your card. Call us immediately at 1.866.840.2863. We will review the activity on your account with you and upon verification, we will remove any restrictions placed on your account.

Please disregard this notice if you have already accessed the website or spoken with one of our representatives."

What To Do: This e-mail is not from CUNA and should be deleted immediately upon recepit.
back to top


 

Apparent Sender: E-Bay
Contact Method: e-mail
Subject Matter: PIN Number Verification
The Scam: In this e-mail scam, the sender claims to be an E-Bay representative (or system). The recipient is directed to click on a link and then to "verify" their transaction information by entering their credit card number and pin number. A day or two later, the scammer is using the account number and PIN to make withdrawals at ATM's somewhere across the world! This is an example of an electronic phishing scam.
What To Do: Do not reply to the e-mail or click on any provided links. Delete the email from your inbox.
back to top


 

Apparent Sender: Health Department or IRS
Contact Method: telephone
Subject Matter: Unclaimed Monies
The Scam: A thief, posing as a government worker, informs the victim that they have unclaimed money/support ready to claim. The thief then asks the person to "verify" personal information. In reality, the thief is trying to steal identity information.
What To Do: These can be confusing to you members because many times the thief has a portion of the Social Security number – i.e. last four. The best advice to give your members is to avoid providing or verifying any personal information. If the call appears legitimate, ask to return the call by dialing the local courthouse, health department office or Unclaimed State Property Division directly. Any information the consumer can obtain from the caller should be reported immediately to the FTC (www.ftc.gov).
back to top


 

Apparent Sender: IRS
Contact Method: e-mail
Subject Matter: Tax Refund
The Scam: In this e-mail scam, the sender claims to be the Internal Revenue Service. The recipient is asked to respond with personal account information via an online form. This information is then used to process fraudulent transactions on the recipient's account. This is an example of an electronic phishing scam.
Example Communication:
After the last annual calculations of your fiscal activity we have determined that you are eligible to receive a tax refund of $63.80. Please submit the tax refund request and allow us 6-9 days in order to process it. A refund can be delayed for a variety of reasons. For example submitting invalid records or applying after the deadline. To access the form for your tax refund, please click here. Regards, Internal Revenue Service
What To Do: Do not reply to the e-mail or click on any provided links. Delete the email from your inbox.
back to top


 

Apparent Sender: IT Support Team
Contact Method: e-mail
Subject Matter: Online Access
The Scam: Fraudsters have sent this email out, primarily targeting users of Northwest Corporate Credit Union. The e-mail asks users to sign on and "verify" thier account information to restore online access. In reality, all of the information users enter is stored in a database for later use by criminals.
Example Communication:

Dear User (Client)

Due to incorrect password entry, several attempts of access to our clients' accounts have been detected and blocked by our security department within the latest day. At the moment, access to your account is partially blocked by the system. It means that you may browse accessible information, change settings but you can not make any transactions.

In order to remove restrictions, you have to enter your login and password received at the moment of your account registration in our banking system as soon as possible. Just follow the link and enter necessary information.

Should 3 of your attempts be invalid due to incorrect login/password entry, your account will be completely blocked. We hope for understanding and make our apologies for inconveniences

IT-Security department

What To Do:

Do not follow any links found in this e-mail!

Delete it from your inbox.

back to top


 

Apparent Sender: School Employees Credit Union
Contact Method: email
Subject Matter: SECUWA Security
The Scam: This scam shows up as an e-mail requesting that you verify your account information or your services will be canceled. By following the link given in the e-mail, the scammers are able to steal your information. Neither WECU nor the School Employees Credit Union would ever ask for your debit card information online. A sample copy of the e-mail is listed here:
Example Communication:

Dear School Employees C.U. Customer,

Due to our last days online problems, many phishing attempts and identity-theft, we need to verify our members accounts information. This security method is intended to help you protect yourself and your accounts from internet fraud. We are sorry for any inconvenience caused by our online servers, but we require you to update your profile as soon as possible by clicking on the following link:

Click here to validate your account

By completing our online form your are in accordance with our Terms of Agreement and your online access will be continued as normal. Thank you for taking your time!

Sincerely,

School Employees C.U. Security Dept. Manager, Joseph Scott.

Please do not reply to this notification email as it will not be reviewed.

Copyright School Employees C.U., 2007

What To Do: Do not reply to the e-mail or click on any provided links. Delete the email from your inbox.
back to top


 

Apparent Sender: Visa Security
Contact Method: E-Mail
Subject Matter: Account Verification
The Scam: This scam shows up as an email requesting our members to send/confirm card information with “Visa Security,” or services will be cancelled.  By replying to the email with card information scammers are able to steal this information.  Visa will never email you to ask for your debit or credit card information online.
What To Do:
back to top


 

Apparent Sender: WECU
Contact Method: telephone
Subject Matter: Low-Rate VISA Offer
The Scam: In this scam, the sender/caller claims to be a WECU employee. They claim to be offering a low-rate VISA. They then ask the victim to "verify" sensitive personal information (SSN, MMN, account numbers, etc). This is a scam. WECU employees already have internal access to this information. Unless you have initiated a call to WECU using our published phone numbers, you should not give this information out over the phone.
What To Do: Do not offer any information and hang up immediately. Please report any information to wecu staff.
back to top


 

Apparent Sender: WECU
Contact Method: e-mail
Subject Matter: Account Verification
The Scam: This scam shows up as an e-mail requesting our members to sign into E-Max, warning that if they do not, their "AccessOnlineR with Bill Payment" services will be canceled. By following the link given in the e-mail, the scamers are able to steal your login information. On the second screen of this scam, they attempt to steal your debit card information. WECU would never ask for your debit card information online. A sample copy of the e-mail is listed here:
Example Communication:
Dear Whatcom Educational Credit Union Customer, This is your official notification from Whatcom Educational Credit Union that the service(s) listed below will be deactivated and deleted if not renewed immediately. Previous notifications have been sent to the AccessOnline Contact assigned to this account. As the Primary Contact, you must renew the service(s) listed below or it will be deactivated and deleted. Renew now SERVICE : Whatcom Educational Credit Union AccessOnlineR with Bill Payment. EXPIRATION: February 6th, 2006 Thank you, Whatcom Educational Credit Union Online Banking Support, N.A. ************************************************************************ IMPORTANT CUSTOMER SUPPORT INFORMATION ************************************************************************ Please do not reply to this message. For any inquiries, contact Customer Service. Document Reference: (92051208). Whatcom Educational Credit Union, N.A. Member FDIC. Equal Housing Lender. Copyright C 2006 Whatcom Educational Credit Union, N.A. All rights reserved.
What To Do: This email is fraudulent, and is attempting to steal your emax user information. Delete this e-mail, and never sign into e-max other than through our home page link. If you have clicked this link, call our full-service call center immediately to have your online access blocked and your debit card reissued. They can be reached at 360.676.1168, or toll free at 800.525.8703
back to top


 

Apparent Sender: WECU
Contact Method: e-mail
Subject Matter: Service Termination Notice
The Scam: This e-mail phishing scam is attempting to steal your debit/visa card numbers to process fraudulent transactions against your account. If you receive an email that offers a link to access E-Max or any other online service, it is not from the Credit Union and should be removed immediately. An example of this e-mail is shown here:
Example Communication:
Dear WECU Member, This is your official notification from Whatcom Educational Credit Union that the service(s) listed below will be deactivated and deleted if not renewed immediately. Previous notifications have been sent to the Billing Contact assigned to this account. As the Primary Contact, you must renew the service(s) listed below or it will be deactivated and deleted. Renew Now your Account Access and Bill Payer services. SERVICE: Account Access with Bill Payer EXPIRATION: Jun, 18 2006 Thank you for using Online Bill Payment Service. We appreciate your business and the opportunity to serve you. Whatcom Educational Credit Union Members Service. ************************************************************** IMPORTANT CUSTOMER SERVICE INFORMATION ************************************************************** Please do not reply to this message. For any inquiries contact Members Service. Copyright 2006 Whatcom Educational Credit Union. All rights reserved.
What To Do: This email is fraudulent, and should be deleted immediately. WECU will never ask your for your VISA debit/credit card information online.
back to top


 
This credit union is federally insured by the National Credit Union Administration. Equal Opportunity Lender Privacy
Policy
© Copyright
2007 WECU
wecu.com
Site Map
Contact
Information