Tele-Max

Around-the-clock telephone access to your account.

Stay in touch with your accounts 24/7 using your telephone. With Tele-Max you can call any time for balance inquiries, transfers, and withdrawals via check. A Max-Code is required to access your account information. To request your Max-Code, call us at 360.676.1168 and we will order one for you.

You can access Tele-Max using Tele-Max Direct Dial at 360.756.7777, or call the Credit Union and press extension 4.

Enter your account number and the first 2 letters of your last name followed by the pound (#) key. For the letters Q and Z, use the zero (0) key followed by #. Enter your Personal Identification Number (Max-Code) followed by #. A second PIN is required for any transfer of funds to a different account number or withdrawal of funds in the form of a check. For all other transactions (inquires, same-account transfers, etc) no additional PIN is necessary.

To end the call press star until you hear "goodbye".

Tele-Max Reference

Press 1:
Account Inquiries

Press 1: Specific Account Information
Press 2: Account Balances:	Press 1: Savings and Checking Balances Press 2: Loan Balances Press 3: Certificate Balances Press 4: All Account Balances Press *: Go Back
Press 3: Cleared Checks, Deposit and Withdrawal Information	Press 1: Cleared Checks Press 2: Deposits Press 3: Withdrawals Press 4: Specific cleared checks *Press :** Go Back
Press 4: Dividend Information	Press 1: Dividend paid this year Press 2: Date/Month last divident paid Press 3: Dividend paid last year *Press :** Go Back
Press 5: Loan Information	Press 1: Loan Payment (amount, next due date, past due) Press 2: Loan Payoff Amount Press 3: Mortgage Information *Press :** Go back
Press 6: Payroll Information	Press 1: Last Payroll Deposit *Press :** Go Back
Press 8: Tax Information	Press 1: Dividends paid this year and tax withholding Press 2: Dividends paid last year and tax withholding *Press :** Go Back

Press 2:
Transfer Funds Press 1: Transfer to another account type
Press 2: Transfer to another member's account
Press 4: Talk to Member Service Representative
Press *: Go Back

Press 3:
Withdraw Funds Press 1: Request a check for yourself
Press *: Go Back

Press 4:
(not used)

Press 5:
Other Services Press 1: Change your password
Press 2: Estimate a loan payment
Press 3: Change your security code
Press 4: Talk to member service representative
Press *:Go Back