Coronavirus (COVID-19) Update

Amid ongoing concern about the Coronavirus (COVID-19), our top priority is the health, safety, and well-being of our members and employees. That is why we recently made the tough but necessary decision to restrict access to our lobbies.

In accordance with CDC recommendations, our team members may be wearing face coverings or masks while serving you. Please continue to honor our six-foot social distancing guidelines, even if a team member is wearing a face covering.

Although our branches, Home Loan Center, and Business Banking Center are drive-up and appointment only, please remember our Contact Center remains open, and you can connect with us digitally, 24/7, through Online Banking and our Mobile App. Check out our DIY banking options.

We understand that this situation has created financial difficulties for many individuals and businesses. If you have been negatively impacted by the Coronavirus and need assistance, please check out our relief programs, Paycheck Protection loans, and Government stimulus check information.

Finally, as a reminder, it’s important to recognize that fraudsters may try to exploit this public health crisis for their benefit. Be aware that a legitimate organization will never ask for your social security number, bank account numbers, or personal information over the phone. When in doubt, hang up.

Volunteers stack cans and bottles of water in a box.

Local helps local.

During this uncertain time, it’s never been truer that we are in this together. That’s why we’ve pledged $30,000 to three local foundations, Chuckanut Health Foundation, United Way of Whatcom County, and Whatcom Community Foundation, all of which are working to help meet the basic needs of our most vulnerable community members.

Safe, Secure, Solid

As a local credit union, founded in 1936, we’re honored to offer our members a safe place to save and borrow, especially during uncertain times. Together, we are now 130,000 members strong, and growing. Thank you for being part of it.

WECU is temporarily restricting access to all branch lobbies effective March 19. Drive-ups remain open for service.

The safety and well-being of our members and employees continues to be our top priority. Effective March 19, WECU is temporarily restricting access to branch lobbies, including our Home Loan and Business Banking Centers, as a proactive measure related to COVID-19. Please note:

  • Branches will be staffed and we are still offering service through our drive-up windows.
  • Branches without drive-ups will be closed. This includes the Bellis Fair, Sudden Valley, and Fairhaven branches. If you normally go to one of these three branches, please visit one of our other locations. Our Everson branch will be open by appointment.
  • You can make appointments for large cash orders, safe deposit box access, instant issue cards, and notary/signature guarantee service – for safety of all, DO NOT make an appointment if you are feeling ill. Please call our Contact Center at 800-525-8703 for assistance.
  • Our Home Loan and Business Banking Centers will also be available by appointment. Please call our Contact Center at 800-525-8703 for assistance.
  • Drive-up service will remain open Saturdays at our Sunset and Ferndale branches, but appointments will not be available.

Don’t forget, we offer a variety of services that allow you to do your banking remotely – anytime, anywhere. You can use Online and Mobile Banking to pay people, pay bills, move money, deposit checks, and more. Check out our DIY banking options. You can also reach out to us through our Contact Center for much of your daily banking needs.

We will update wecu.com/Coronavirus and post on our Facebook page if there are any further changes or interruptions to service that affect members.

Your safety and well-being is our top priority.

We are diligently following the Centers for Disease Control (CDC) guidelines to appropriately respond to the COVID-19 public health threat. We are also actively monitoring recommendations by local health officials.

Thank you for your patience and understanding as we continue to make decisions and adjust plans to protect our members and employees on this constantly evolving issue.

Watch out for scams!

The Federal Trade Commission says to be on the lookout for scams that take advantage of fears surrounding the Coronavirus.

Learn More