Member Experience Center
As a WECU member, you trust us with your financial future. This is an incredible honor that we do not take lightly. It is with this trust in mind that we are committed to doing right by you every day, pushing to provide you with your ideal banking experience, recognizing we are stronger together.
2018 was a year of change. We honed our voice with a new brand, updated our website, and laid a foundation of technology that allows us to adjust to our membership’s evolving needs. Our work is far from over! As with any change, comes learning, and we are learning a lot.
With our mission in mind, to make a meaningful difference in the lives of our members, we are dedicated in continuing our work to support you, to improve the member experience and deliver the services that you have come to appreciate and expect. We aim to be your financial service partner of choice.
So, what are we doing? Making repairs and continuing our build. As fast and completely as possible.
Ideas for future enhancements? Let us know below.
A Better eStatement Experience
Additional Contact Center Resources
Quicken and QuickBooks
Loan Payment Breakdown
When you view your loan inside WECU Online Banking, you’ll see all the details to make sure you know the ins and outs of how your payments are applied. Soon you’ll be able to see the amount applied to principal, interest, fees, and/or escrow all under your transaction history.
More Credit Card Details
It seems that lately, more and more members are choosing to use their credit cards for everyday purchases. This means it is even more critical that you have the information you need to budget how you need to. On the docket for a future enhancement is even more detail about your credit card transactions, payments, and more.
Debit Card Control
A big pet peeve of ours is card fraud. That’s why we provide the tools to take matters in your own hands. Just like your credit card, you’ll be able to turn your debit card off and on at a moment’s notice.
Here’s one just for our Business Banking members – we’re excited to share that you’ll soon be able to originate ACH transactions (like direct deposit for your employees) straight from WECU Online Banking.
Everything you need to know about the recent technology upgrades at WECU. Start by taking a tour of the new Online Banking experience or learn more about Registration, Transfers, Account Numbers, and more. If you’ve got questions, you’ve come to the right place.
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