Additional Contact Center Resources
Your time is valuable and the wait times when you call are a bit longer than our standards, so we’ve added trained staff to help you out. Faster.
Quicken and QuickBooks
A few of our members were reporting issues with how information was presenting in Quicken and/or QuickBooks. We made some changes that should improve things for you and we continue to work on a few of the other remaining pieces to get it where you need it to be.
When taking a look at your transaction history, things should now be a bit clearer for you. No jargon here! As a bonus, this applies to all transactions in Online Banking – past, present, and future.
More Detail in Online Banking
For those who take a more hands-on approach to their budget, we’re adding more detail to transactions, more loan information, and better descriptions to activity. Whether you’re a scanner or play-by-play type, you will know exactly what the state of your budget is.
A Better eStatement Experience
This should be simple. We understand and completely agree. Rest assured that we are working diligently on improving navigation, so you can quickly find the information you need.
Debit Card Control
A big pet peeve of ours is card fraud. That’s why we provide the tools to take matters in your own hands. Just like your credit card, you’ll be able to turn your debit card off and on at a moment’s notice.
If there is a specific topic you are looking for some guidance on, we have also added a “How-To” for our most frequently asked about topics.
Everything you need to know about the recent technology upgrades at WECU. Start by taking a tour of the new Online Banking experience or learn more about Registration, Transfers, Account Numbers, and more. If you’ve got questions, you’ve come to the right place.
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