Member Experience Center
As a WECU member, you trust us with your financial future. This is an incredible honor that we do not take lightly. It is with this trust in mind that we are committed to doing right by you every day, pushing to provide you with your ideal banking experience, recognizing we are stronger together.
2018 was a year of change. We honed our voice with a new brand, updated our website, and laid a foundation of technology that allows us to adjust to our membership’s evolving needs. Our work is far from over! As with any change, comes learning, and we are learning a lot.
With our mission in mind, to make a meaningful difference in the lives of our members, we are dedicated in continuing our work to support you, to improve the member experience and deliver the services that you have come to appreciate and expect. We aim to be your financial service partner of choice.
So, what are we doing? Making repairs and continuing our build. As fast and completely as possible.
Ideas for future enhancements? Let us know below.
Manage Debit Cards
Friends and Family Transfer Verification
Mortgage Payment Breakdown
Quicken and QuickBooks
Personal Loan Payment Breakdown
Personal loans in Online Banking currently show what your payments are going toward, but not much further. Soon you’ll be able to see the amount applied to principal, interest, and/or fees, all under your transaction history.
Business Loan Payment Breakdown
Kind of like the personal loan payment breakdown, but for businesses. We’re excited to offer these enhancements to our member businesses as well, because few things are more frustrating than having to wonder how your payments affected your balance.
Here’s one just for our Business Banking members – we’re excited to share that you’ll soon be able to originate ACH transactions (like direct deposit for your employees) straight from WECU Online Banking.
Everything you need to know about the recent technology upgrades at WECU. Start by taking a tour of the new Online Banking experience or learn more about Registration, Transfers, Account Numbers, and more. If you’ve got questions, you’ve come to the right place.
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