The WECU team is available to help you at 800-525-8703.
All statements have a new look. You’ll need to be enrolled in eStatements to see them in Online or Mobile Banking – eStatements will be available by October 31.
When will printed statements be mailed?
eStatements will be available by November 2 and printed statements will mail two business days later.
What will they look like?
All statements will have a new look! WECU will continue to send you a month-end statement(s) for all deposit account information (savings, checking, certificates and IRAs). You will also receive separate loan statements for any loan you have with WECU. Examples are below.
What accounts will be on my statement?
All accounts with the same signers will be combined on one statement.
How many statements will I get?
You will get one per combination of account signers. This may be more or less than what you previously received. Remember, you’ll get a separate statement for any loan you have with us.
Where are printed statements mailed?
Printed statements will go to the primary member’s address, but eStatements are available to all signers.
How do I access eStatements?
Log in to Online or Mobile Banking, select Accounts > eStatements, scroll down to your Savings Statements, and click View Statement. If you don’t have a Savings,
your statement will display under your primary statement account. If you see the message “Awaiting Statement,” your statement may not be ready yet.
Will my transaction history look different?
Yes. You’ll notice that some transaction descriptions are simpler (i.e. Deposit, Withdrawal, Check, etc.) Card transactions may contain more details, depending on the information provided by the merchant and transactions completed in Online Banking may contain your custom Description, if applicable.
How will my account/loan notices be affected?
WECU may send you account or loan-related notices as needed. If you are enrolled in eStatements, you’ll receive your notices electronically on our new system. If not, you’ll receive them through regular mail.
If you are enrolled in eStatements, you can access them in Online Banking by selecting Accounts > Documents > Notices. If you aren’t enrolled, you can do so by simply logging in to Online Banking, selecting Accounts > eStatements, and following the prompts to enroll.
How do I enroll in eStatements?
eStatements are a great way to save time and eliminate clutter! On the new system, you need to be enrolled in eStatement to see them in Online or Mobile Banking. To enroll, simply log in to Online Banking, select Accounts > eStatements, and follow the prompts to enroll. Enrolling allows you to view, print and download them in Online Banking. And remember, eStatements will be available by October 31.
- How to Contact WECU
- Summary of Accounts: Account Type, Number & Balance
- Account Summary: Beginning & Ending Balance, Debit & Credit Totals
- Dividend Summary (if applicable): Annual Percentage Yield, Dividend Days, Earned, Paid & YTD.
- Account Activity: All Transaction Details
- Dividend Rate Changes (if applicable): Dividend Rate as of each date of change
- How to contact WECU
- Account Summary: Balance, Interest Rate and more
- Payment Info: Breakdown of the Total Amount Due
- Past Payments: Last Month & YTD
- Transaction Activity: During Statement Period
- Payment Coupon
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We have 11 convenient locations throughout Whatcom County.