Online & Mobile Banking Features

Frequently Asked Questions

How do I use Mobile Check Deposit?

Mobile Check Deposit lets you deposit your checks anytime, anywhere with your Android or Apple device. All you need is internet service and the WECU Mobile App. We’ve improved check recognition with top-of-the-line technology and of course, you’ll save time and money not taking a trip to a branch.

How does it work? It’s easy. Choose “Make a Deposit” from your app Quick Links. Choose the account you want to deposit to, the amount of the check and snap a photo of the front and back of the check. Make sure to write “WECU mobile deposit only” on the back.

Please note, all checks are subject to review and temporary holds may be placed based on check details and account status.

What is MX?

Money Desktop (now MX) is a free, personal finance tool inside of Online & Mobile Banking. You can link all your accounts, loans and credit cards at other institutions for a complete view of your finances. Take control of your financial health with robust, integrated tools for budgeting, spending categorization, savings goals and net worth.

  • Click on the MX option in Online or Mobile Banking
  • Choose “Add an Account” to link your accounts at non-WECU institutions (like your Costco Card or other bank accounts)
  • Provide your login credentials
  • It may take a few minutes for your transaction details to download and be available, but your WECU accounts will all be added automatically. After this, you’ll be able to monitor your full financial picture.

New users: You’ll be asked to verify your email address. The verification email will come from [email protected]

How do I set up Touch ID?

It’s easy! Simply click the profile icon in Online Banking and select Touch ID. Choose your Device Name, enter your Username and Password, and click Enroll. Please note, Touch ID must also be enabled on your mobile device.

How do I turn my credit or debit cards on & off?

Now you can have peace of mind knowing you can turn your credit or debit card on or off in the moment to stop or allow new charges. And it gets better, this option is in addition to our regular, 24/7 fraud monitoring.

How does it work? It’s easy. Choose “Manage Cards” from your Quick Links. Pick the card you want to deactivate and select “Turn Off.”

How do I set up Fast Balances?

Fast Balances lets you check your balances and history without logging in! Simply click the profile icon in Online Banking and select Fast Balances. Enable your mobile device to enroll and select which accounts you’d like to see. Then, you’ll be able to view these accounts from your Login page by clicking on the tab below the WECU logo.

How do I set up Text Banking?

WECU Text Banking allows you to send a quick command via text message and receive the response back via text. Here are the requests that you can make:

  • BAL: Balance
  • TRANS: Initiate a transfer
  • HIST: 5 most recent transactions
  • MORE: 5 more transactions
  • NICK: List of all account nicknames
  • HELP: List of all command options
  • STOP: Cancels text banking

To Enroll in Text Banking: Click on the Profile icon next to your name in Online Banking, select Text Banking and simply register your phone number to enroll.

How do I set up automatic transfers of my paycheck?

It’s easy to set up automatic transfer to split your paycheck between your accounts each time you get paid.

How does it work? Choose More > Paycheck Distribution in Online or Mobile Banking. Complete the Direct Deposit form and submit. Your request will be processed within 3 business days.

Can I send WECU a message in Online Banking?

Yes. If you have a question for us, click on the Envelope icon at the top of the page to send us a secure message. We can also send messages to you or send documents back and forth, if needed.

Still have questions?

Give us a call.

The WECU team is available to help you at 800-525-8703.

Chat with us Online.

Click the Live Chat link at the bottom, right of your screen – we are standing by.

Visit us in-person.

We have 11 convenient locations throughout Whatcom County.