Security & Access

Frequently Asked Questions

Is Online Banking secure?

Yes! At WECU, the security and privacy of your information is paramount. We offer features to protect your information, including identity verification, challenge questions, and Touch ID.

Can I remove accounts from Online Banking?

Yes! If you would like to remove certain accounts, please come in to any branch or call us and we can assist you.

Can I separate my personal accounts from my business in Online Banking?

Yes! If you would like to separate your business and personal accounts, please contact our business banking team at [email protected]

Who has access to my account information?

The view you have when you log in to Online Banking is unique to you. Logins and usernames are not intended to be shared, each signer should have their own.

Can I give someone else access?

Yes. You can setup additional users and give them access to any or all of your accounts by clicking on the profile icon in Online Banking and selecting Users.

Still have questions?

Give us a call.

The WECU team is available to help you at 800-525-8703.

Chat with us Online.

Click the Live Chat link at the bottom, right of your screen – we are standing by.

Visit us in-person.

We have 11 convenient locations throughout Whatcom County.